Special Touch Upholstery

Upholstery Shop in Knoxville, Tennessee

2.3(3 reviews)
(865) 909-00806709 Kingston Pike, Ste A, Knoxville, TN 37919View on Yelp

Customer Reviews

2.3
out of 5
3 reviews

Based on Yelp ratings

Read reviews on Yelp

About Special Touch Upholstery

Special Touch Upholstery operates in Knoxville, Tennessee, one of the largest cities in East Tennessee and a market with plenty of demand for furniture reupholstery services from homeowners, renters, and businesses alike. The shop holds a 2.3-star rating across 3 reviews, which suggests it may be working through some growing pains or inconsistencies that prospective customers should factor into their decision. Knoxville's size means there are multiple upholstery providers to compare, so it's worth getting a quote and asking questions before committing. That said, even shops with mixed reviews can deliver solid work on the right project, especially for customers who communicate clearly about expectations.

Services

Furniture Reupholstery

Services & Process

Special Touch Upholstery focuses on furniture reupholstery, which covers the full process of stripping a piece down to its frame, replacing worn foam or padding, and applying new fabric to bring it back to life. This type of service is well suited for sofas, armchairs, recliners, and accent chairs that have good bones but tired or damaged exteriors. Fabric selection is part of the service, with choices typically ranging from budget-friendly polyester blends to more durable options for everyday use. Spot repairs, cushion replacement, and minor structural fixes often fall within the scope of what a reupholstery shop can handle.

Service Area

Special Touch Upholstery is based in Knoxville and primarily serves customers throughout Knox County. The shop is accessible to residents of surrounding communities including Farragut, Powell, and Oak Ridge who are looking for local upholstery services.

Frequently Asked Questions

What should I look for when choosing an upholstery shop in Knoxville?
Ask to see photos of previous work and make sure the shop can clearly explain what's included in their quote. A shop that's willing to walk you through the process and answer your questions directly is usually a safer bet than one that's vague about details.
How do I prepare my furniture for drop-off at an upholstery shop?
Remove any personal items and cushions if they're separate, and try to note any existing damage so you can point it out during the initial assessment. You don't need to do any disassembly yourself since the shop will handle that as part of the job.
Can a reupholstered sofa really last as long as a new one?
If the frame is solid, a well-reupholstered sofa can absolutely outlast a similarly priced new piece from a big box retailer. The key is using quality foam and fabric and making sure the frame is in good structural shape before work begins.
How do I know what fabric to choose for my sofa?
Think about how you actually use the piece. If you have kids or pets, a tightly woven performance fabric with a high rub count will hold up much better than something loosely woven or delicate. The shop should be able to help you narrow down options based on your lifestyle.
What's the difference between reupholstering and slip covers?
Slipcovers sit over the existing fabric and can be removed for washing, but they often shift and don't look as polished. Reupholstering replaces the fabric permanently, giving you a cleaner, more tailored result that won't bunch or slide out of place.
Can you fix a sofa with broken springs or a cracked frame?
Most upholstery shops can handle spring repair and basic frame fixes as part of a reupholstery job. If the frame damage is extensive, they'll let you know whether it's still cost-effective to restore or whether you'd be better off replacing the piece.

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